Super Area Rugs Reviews
Super Area Rugs Customer Reviews (4)
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About Superarearugs.com Popular Products and Services?
SuperAreaRugs.com is known for its collection of Area Rugs that offers exquisite designs and superior quality to elevate any living space. The rugs come in a wide range of colors, patterns, and sizes to suit any taste and budget. These rugs can be a cozy addition to your bedroom or a stylish centerpiece for your living room.
The website has received excellent reviews from customers, with a rating of 4.7 out of 5. Customers have praised the great quality of the rugs, the fast service, and the outstanding customer service. Some customers have mentioned that the rugs were represented accurately online, including the color, and that they cleaned up quickly with no staining. Others have appreciated the help they received from the manager or owner, who made the shopping experience great.
However, there were also some customers who were not satisfied with the quality of the product, mentioning that the rug sheds fluff if you brush against it. Despite this, many customers have expressed their intention to purchase from Super Area Rugs again.
The company believes that a décor is a direct interpretation of yourself, and that the colors you choose and the styles you pick are all reflections of how you feel and what values you hold dear to your heart. This is reflected in their vast product offering which encompasses every emotion and stage of life. They offer 24-7 Décor Support to their customers.
In conclusion, SuperAreaRugs.com is a popular choice for customers looking for high-quality, stylish rugs for their homes, and they have a strong reputation for excellent customer service.
Superarearugs.com Return Policy?
Super Area Rugs offers a 30-day money back guarantee on everything sold, excluding customized items and opened rug pads. If the item arrives defective or damaged, return shipping and replacement charges are covered. Customers are responsible for return shipping charges unless otherwise indicated on the product page. To return an item, contact the returns team at returns@superarearugs.com with your order number, the item you wish to return, and the reason for the return. The returns team will provide a Return Authorization Number (RA#) and the address of the return facility. Items must be shipped back within 14 days of receiving the RA#. If not returned within 30 days of authorization, the return will no longer be accepted. A refund is typically submitted within 48 hours after receipt of the item at the facilities.
For shipping, orders are typically processed within 48 - 72 hours of placement. Many items ship in 3 to 5 business days after processing. Delivery times range from 2 to 7 Business Days for ground service. The warehouses are located in New York, Rhode Island, and Georgia, and items are shipped from the closest warehouse for fastest delivery. The company offers free FedEx Home Delivery for all orders.
How can I contact Super Area Rugs customer service?
Super Area Rugs customer service can be reached at (516) 877-8066. They are available from Monday to Friday, 10 am to 5 pm EST. Alternatively, emails can be sent to Customer Care who check their emails around the clock. The physical address for Super Area Rugs is 110 New South Road, Hicksville, NY 11801. If preferred, a message can be sent via the form on their website. They typically respond via email within a few working hours.
Is there a refund policy for payments made on Superarearugs.com?
Superarearugs.com offers a full 30-day money back guarantee on everything sold, with the exception of customized items and opened rug pads. If a customer is unhappy with the item received for any reason, it may be returned – no questions asked. The customer is responsible for payment of the return shipping charges unless indicated on the product page. In case the item arrives defective and/or damaged, Superarearugs.com will cover all return shipping as well as any replacement charges. To return an item, simply contact the returns team at returns@superarearugs.com. No returns will be accepted without a proper return authorization number. Any items returned without a return authorization will be subject to a 20% restocking fee. Once the return authorization number and address has been supplied, the item should be shipped back within 14 days. After the 14 days, a restocking fee of up to 20% may be charged. If the item is not returned within 30 days of authorization, the return will no longer be accepted and the request canceled. A refund is typically submitted within 48 hours after receipt of the item at the facilities. It is highly recommended to insure the return shipment with the carrier for its full purchase price to protect against loss or damage in transit. The returned item must be in new condition. If it is soiled or damaged, it will be refused. No returns will be accepted without a Return Authorization Number (RA#). Returns that are received without an RA# or are shipped to the wrong address will incur additional freight costs and a 20% service fee. The customer is responsible for filing claims with the carrier in case of loss or damage. The returned item must not be folded, stapled or taped on any surfaces.
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